Refund policy

Last updated: October 20, 2026

Gluco6 is sold with a 60-day money-back guarantee that is offered by the seller. This page explains, in plain language, how that guarantee generally works and what you should do if you want to use it. Please keep one fact in mind throughout: this website is an independent information site. We do not sell the product, we do not collect payments, and we cannot issue refunds ourselves. Every refund decision is made by the seller or its authorised retailer.

The summary below is based on the information available to us at the time of writing. Terms can change, so always confirm the current conditions on the checkout page and in the confirmation email you receive after your purchase.

The 60-day guarantee

The seller advertises that qualifying orders are covered by a 60-day money-back guarantee. The period normally starts on the date you place the order or the date it is delivered, depending on the seller’s terms, so it is wise to act well before the final day rather than waiting. If you decide that the product is not right for you, you can ask for your money back within the guarantee period by contacting the seller’s support team.

The guarantee is a commitment made by the seller, not by this website. We have no ability to extend the deadline, make exceptions or overrule a decision, although we are happy to explain the general process.

How to request a refund

To request a refund, follow these steps:

1. Find the confirmation email and receipt that you received after ordering. They contain your order number and the seller’s support details.
2. Contact the seller’s customer support team within the 60-day period, by email or by the method shown in the confirmation message.
3. Provide your order number, the name and email address used for the purchase, and a short note that you would like to use the money-back guarantee.
4. Follow any return instructions you are given, and keep proof of everything you send, including tracking numbers.
5. Keep copies of all emails until the refund has appeared on your statement.

If you cannot find your confirmation email, search your inbox and spam folder for the seller’s name or the name of the payment processor. Your bank or card statement will also show the company that charged you, which can help you identify the correct contact.

Returning bottles

The seller may ask you to send back unused or empty bottles as part of the refund process. Some sellers require a return authorisation or reference number before they will accept a parcel, so please do not ship anything until you have received instructions. Parcels sent without prior approval may not be processed, and you may have trouble proving that they arrived.

Use a trackable shipping service where possible, and keep the receipt. Return postage is normally paid by the customer unless the seller says otherwise.

Shipping, handling and deductions

The seller may deduct original shipping and handling charges from a refund, and may not refund return shipping. If you received bonus items together with a larger bundle, such as digital guides, the seller may also treat them as part of the order for the purposes of the guarantee. Please read the exact wording on the seller’s page so that you are not surprised by the amount you receive back.

Where a refund is approved, it is usually returned to the original payment method. The time it takes to appear depends on the seller and your bank, and can range from a few business days to a couple of weeks.

Orders that arrive damaged or incorrect

If your parcel arrives damaged, contains the wrong item or never arrives, you should contact the seller straight away. This is a delivery problem rather than a change of mind, and the seller may offer a replacement or a refund without waiting for you to use the guarantee. Take photos of the packaging and product, keep the original box, and quote your order number. Do not consume any product if the safety seal is broken or appears to have been tampered with.

Unauthorised or duplicate charges

If you see a charge that you do not recognise, first check whether a family member placed the order, and look for a confirmation email. If you still cannot identify it, contact the seller or the payment processor named on your statement. If the problem is not resolved, your bank or card provider may be able to help you dispute the charge. Please note that this website has no record of your payment and cannot confirm or cancel any transaction.

What this website can do for you

Although we cannot process refunds, we are glad to help you find the right place to ask. If you are unsure how to contact the seller, email us at contact@gluko6.com and we will do our best to point you in the right direction. Please do not send us your card number or other sensitive payment information.

We can also explain the information on our pages, for example how the pricing and guarantee are described in our pricing section.

Consumer rights

This policy does not limit any rights you may have under the consumer protection laws of your country or state. Those laws can give you additional remedies, such as the right to a refund for goods that are faulty or not as described. If you believe you have been treated unfairly, you may wish to seek advice from a consumer protection organisation.

Changes to this policy

We may update this page from time to time to reflect changes to the seller’s terms or to our website. The version on this page is the one that applies to you when you visit.

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